Support
Help & Questions
Everything you need to know about your hair, your order, and getting started with REMI.
Whats The Right Formula For Me?
Every Remi formula is made for all hair types and textures. Start with the Nourishing Oil to feed your scalp and seal in moisture, and the Hydrating Cream for softness, slip, and definition. Used together, they're a simple daily routine.
How Do I Use The Nourishing Oil?
Apply a few drops to your scalp directly or use fingertips and massage it in. Use 1–2 times a day, or as part of your wash day.
Are Your Ingredients Natural?
Yes. We formulate with high-quality, naturally derived ingredients: short ingredient lists, clinical doses, and nothing that hasn't earned its place in the bottle.
How Long Will My Order Take?
Orders are dispatched quickly and reliably, with tracking sent straight to your inbox so you always know where your order is.
What's your return policy?
For hygiene reasons, all sales are final. If anything arrives damaged or incorrect, contact us within 7 days and we'll make it right. You can read the full details on our Return policy page.
Still have a question?
We'd love to help. Reach out and we'll get back to you within 24 hours.